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Frequently Asked Questions

Below is a list of our most commonly asked questions. 

 If you can't find what you're looking for, send us a message and we'll do our best to get you the information as soon as possible.

WHAT SHOULD I EXPECT FROM MY FIRST MASSAGE TREATMENT?

At Medissage we pride ourselves on our unique treatment process. So, we have put together some information about what you can expect from your first massage treatment at Medissage.

 

Our massage treatments are structured based on the information we get in the consultation. So on arrival you will be given a consultation form to fill out (if you have come in for a Medi Massage and you have had any x-rays or MRI’s done on the area that is going to be addressed - please bring the report with you).

 

Once your consultation form is completed, we will take you to your treatment room, where your therapist will then go through the form with you. This is the time in which your therapist will ask additional questions so as to get a clear understanding of your health history and the current situation you are dealing with. In this time you will also have the opportunity to ask any questions about your treatment, or make any requests as to the structure/application of your treatment.

 

With this consultation, your therapist will also discuss the actual treatment they are going to do, to ensure it is the correct treatment to meet your needs. They will explain the areas they are going to be working on, the techniques they will be using, and the anticipated outcome that they are working towards.

 

Once the consultation part of your session is over, your therapist will advise you how to get on to the treatment table, and what items of clothing may need to be removed in order to allow for appropriate treatment. They will then leave the room to allow you to undress and get on to the table. Once you are on the table, your therapist will re-enter the room and make sure that you are lying in a comfortable position and that you are neither to warm or too cold. Your treatment will then begin as discussed during your consultation.

 

Throughout your treatment your therapist will check in with you and will encourage open communication and feedback regarding the pressure, techniques etc, so that they can ensure the treatment is being tailored for you as best as possible.

 

You are welcome to talk or stay quiet during your treatment, we are always up for a good chat but also more than happy to keep quiet in order for you to soak in your treatment as much as possible.

 

At the end of your treatment, your therapist will leave the room to give you time to get up from the table and re-dress yourself. Once you are dressed, they will enter the room again, this will be when they can discuss with you the following:

  • How you are feeling after your treatment

  • Their findings from the treatment

  • Any stretches or mobility exercises that would be beneficial to you

  • Lifestyle/posture suggestions that you can consider

  • What you can expect to feel in terms of post-massage effects

  • When your follow up treatment should be

  • Any other information relating to your treatment plan

  • Any referrals or recommendations to other therapists/specialists/trainers etc

  • Any questions you may have

 

After all of this, your therapist will walk you to reception to assist you in getting your next appointment into the diary and processing your payment. They will then say goodbye and go document any final notes into your file.

 

The above process allows us to give you the most effective treatment, in a professional and detailed manner, taking in to account your needs, tailoring your sessions specifically for you, and ultimately helping you achieve your goals as best as possible.

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DOES THE MEDI MASSAGE HURT?

The Medi Massage uses a variety of deep tissue techniques, while these can cause mild discomfort, we work within your pain threshold, meaning that at no point should you feel actual pain. 

HOW IS MEDISSAGE DIFFERENT FROM A SPA OR PHYSIO?

 Medissage provides hands on, soft tissue manipulation in the form of massage, deep tissue work, myofascial release and trigger point therapy. All of which are proven to aid in the treatment of soft tissue injuries, auto immune disorders, chronic pain and musculoskeletal dysfunction. We work closely with members of the medical fraternity to provide a holistic, 360-degree approach to pain management.
Find out more on our blog.

WHAT IF I AM UNSURE OF WHICH TREATMENT IS BEST FOR ME?

Before every massage treatment we have a thorough consultation process. During the consultation we get to know you and your exact needs. If you are unsure of which treatment is best for you, we will be able to assess from the consultation what treatment will work for you.

WHAT DO YOU WEAR FOR A MASSAGE?

Your massage is all about comfort. Be sure to wear clothing that is comfortable, easy to get into and out of and avoid harsh, restrictive materials. Sportswear, track suits or yoga pants are ideal

WHEN SHOULD I AVOID GETTING A MASSAGE?

You should avoid getting a massage when you have a cold/flu or fever.

If you are experiencing severe chest pain.

If you have an open wound or are in the first trimester of pregnancy. 

WHAT IF I HAVE BODY ACNE, SKIN CONDITIONS, OR FORGOT TO SHAVE?

The consultation at the beginning of your appointment will assess if you have any skin conditions that may prevent you from receiving a massage treatment in which case an alternative will be discussed. With conditions such as facial acne it is easy enough for your therapist to avoid contact with the area while still providing a quality treatment.
Massage therapists are unbiased towards bodily hair. Your treatment can be performed equally well with or without body hair #nojudgement

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